Last Updated: 22nd August 2025
1. Introduction
M.I.L. Mining Enterprises CC (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
You may visit most areas of our website without providing any personal information. However, when services require us to process your information, this policy explains how we collect, use, store, and protect your data.
By engaging with us—whether through our website, purchasing our products, or interacting with our services—you agree to the terms outlined in this Privacy Policy.
2. Compliance with POPIA
This policy adheres to the Eight Conditions for Lawful Processing of Personal Information under POPIA:
- Accountability
- Processing Limitation
- Purpose Specification
- Further Processing Limitation
- Information Quality
- Openness
- Security Safeguards
- Data Subject Participation
3. Collection of Personal Information
We collect personal information when necessary to provide services or fulfil legal obligations. This may occur when you:
- Apply for credit via our credit application form.
- Subscribe to our newsletter/blog page.
- Purchase products or services, or open an account with us.
- Register for a webinar, training, or event.
- Create a new account/profile.
- Request additional information or assistance.
The personal information collected may include:
- Identification details (name, surname, ID number).
- Contact details (email address, phone number, physical address).
- Company information (if applicable).
- Invoicing and payment details.
4. Client-Side Analytics
We use analytics tools to improve our website and service, including:
- Google Analytics
- Google Ads
- SEO tracking
- Google Business & Marketplace
These tools collect anonymized data such as browser type, device, pages visited, and interaction time. This information cannot be linked to you personally.
You can opt-out via our Cookie Policy pop-up or by adjusting your browser settings.
5. Use of Cookies
Cookies help us enhance your experience on our website. Types of cookies we use:
- Session Cookies: Temporary, deleted when you close the browser.
- Persistent Cookies: Remain for a set time to store preferences.
- Third-Party/Marketing Cookies: From integrated platforms like Facebook and Google Ads.
- Analytics Cookies: Provide website performance data (e.g., Google Analytics).
You can disable cookies through your browser, but some site features may not work as intended.
6. Web Beacons & Tracking Pixels
We use web beacons and tracking pixels from:
- Mailchimp
- Facebook Pixel
- Google Tag Manager
These tools do not store data on your device but send signals to third-party servers to measure campaign performance and user behaviour.
7. Use of Personal Information
Your personal information is used to:
- Deliver products, services, and support.
- Process orders and manage accounts.
- Communicate updates, promotions, and important notices.
- Improve our website, marketing strategies, and user experience.
- Comply with legal obligations.
We may disclose your personal information if:
- Required by law.
- Necessary to protect our legal rights or property.
- Needed to protect personal safety in urgent circumstances.
8. Security of Your Information
We implement industry-standard security measures to protect your personal information against unauthorized access, use, or disclosure.
9. Access & Control of Your Personal Information
You have the right to:
- Access your personal data we hold.
- Correct or update inaccurate data.
- Withdraw consent for marketing communications.
- Request deletion of your personal information, subject to legal requirements.
Contact:
Email: admin2@milmining.co.za or stock@milmining.com
You can also use the official Information Regulator Forms for POPIA compliance.